We prepare documents before cargo arrives, manage the shipment at every stage, and reduce risks of delays, fines, and extra costs.
We handle document preparation and checks.
Customs, temporary storage, and certification through one team.
We check documents before cargo arrives.
The client knows the shipment status at every stage.
Inspections, value disputes, and customs requests.
Each shipment is assigned a personal coordinator. A senior coordinator or manager joins when needed.
Customs clearance is not just filing a declaration. We support the shipment from document preparation to cargo release and dispatch.
Shipment preparation begins long before declaration registration.
A strong customs broker is a structured system, not one specialist. Since 2017, we have worked so clients receive stable results, clear pricing, fast feedback, and support at every shipment stage.
We step in when clearance goes beyond the standard scenario.
Customs inspections
Additional customs requests
New product for import
Document disputes
Changes in delivery terms
Non-standard compliance documents
Most often, the client is tired of managing the process alone.
Cargo arrived, but compliance documents are missing
Customs requested additional documents
Supplier made document errors
A new product is imported for the first time
Questions about customs value
Clearance is needed without client involvement
Timing depends on cargo type, document readiness, and customs post. Standard clearance takes from one to several business days. If all documents are ready, the timeline may be shorter.
The cost depends on product type, value, volume, and shipment specifics. To calculate the cost, share the details. We will provide information after reviewing the shipment.
Usually, an invoice, packing list, contract, transport documents, and compliance documents are required, depending on the product type. We check completeness in advance.
Customs payments include customs duty, VAT, and customs fee. Calculation is based on customs value, HS code, and country of origin. We calculate before submitting the declaration.
Key factors are HS code, country of origin, customs value, and product type. Trade agreements between countries may also affect duties.
The code is determined based on product characteristics: purpose, composition, and method of use. We help classify the product correctly, because duties and required documents depend on it.
Formally, yes. But it requires relevant permissions, knowledge of regulations, and experience working with customs authorities. Most companies use a broker to reduce risks and save time.
We support clearance at Kazakhstan’s main customs posts: Almaty, Astana, Nur Zholy, Altynkol, Shymkent, and other posts.
Yes. We help determine which compliance documents are needed for a specific product and support their preparation. More details are on the “Permits and Compliance Documents” page.
Yes, we work with both import and export shipments.
Yes. Message us on WhatsApp or call. We will explain what is needed for a specific shipment and what to pay attention to.
Main routes are China, CIS countries, Europe, and Turkey. If you need a specific route, clarify it when contacting us.
Planning customs clearance or export? Tell us about the shipment. We will suggest the best option and explain what to check before the goods arrive.
Discuss a Shipment